Last updated: 16/03/2026

Serentis Group LLC (« we », « our », or « us ») respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or submit information through our online forms.

By using our website and submitting information through our forms, you agree to the practices described in this policy.

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1. Information We Collect

We collect personal information that you voluntarily provide when filling out forms on our website. The types of information we may collect depend on the form you complete.

Contact Form

When you contact us through our website, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Website
• Services of interest
• Subject
• Message

This information helps us respond to your inquiry and provide relevant information about our services.

Partnership / Client Request Form

If you submit a partnership or collaboration request, we may collect:

• Full name
• Job title or position
• Professional email address
• Phone number
• Company name
• Company website
• Industry or sector
• Location
• Requested service division
• Description of your challenge or objective
• Expected outcomes
• Engagement scope
• Expected project timeline

This information allows us to evaluate potential collaborations and understand your business needs.

Job Application Form

When you apply for a position through our website, we may collect:

• Full name
• Email address
• Phone number
• Location
• LinkedIn profile
• Current position
• Years of experience
• Area of expertise or department of interest
• Professional summary
• Additional information about your goals
• Uploaded CV or resume

This information is used exclusively for recruitment and evaluation of candidates.

Study / Work Abroad Form

If you request assistance with international study or work opportunities, we may collect:

• Full name
• Email address
• Nationality
• Country of residence
• Preferred destination country
• Services you are interested in
• Highest level of education
• Field of study
• Preferred start date
• Preferred study language
• Additional information about your goals

This information allows us to understand your needs and provide guidance regarding international education or employment opportunities.

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2. How We Use Your Information

We use the information collected through our website for the following purposes:

• To respond to inquiries and requests
• To evaluate potential partnerships or collaborations
• To process job applications
• To provide consultation or advisory services
• To improve our services and website functionality
• To communicate relevant information regarding your request

We will only process personal data when there is a lawful basis to do so.

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3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Your consent when submitting forms
• Performance of a contract or pre-contractual request
• Legitimate business interests
• Compliance with legal obligations

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4. File Uploads

For job applications, users may upload documents such as CVs or resumes. These files are used solely for evaluating your application and are handled with appropriate confidentiality and security measures.

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5. Data Sharing

We do not sell, rent, or trade personal data.

We may share information with trusted service providers who assist us in operating our website or delivering services, provided they agree to keep the information confidential and secure.

We may also disclose information if required by law.

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6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission is completely secure.

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7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

Job application data may be retained for recruitment purposes for a limited period.

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8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to data processing
• Request transfer of your data

To exercise these rights, please contact us at:

Email: dataprivacy@serentis-group.com

We will respond to requests in accordance with applicable data protection laws.

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9. Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website performance. You may disable cookies through your browser settings.

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10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these sites.

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11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

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12. Website Platform

This website is built on WordPress. Certain third-party plugins and services may collect or process data as part of providing website functionality. We ensure that these tools operate in compliance with applicable privacy laws.

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13. Contact Information & Data Privacy Requests

If you have questions about this Privacy Policy, how we handle your personal data, or if you would like to access, correct, or delete your personal information, please contact us at:

Serentis Group LLC
Email: dataprivacy@serentis-group.com
Website: https://serentis-group.com

When submitting a request, please include your full name and the email address you used to provide information so we can process your request efficiently. We will respond promptly in accordance with applicable data protection laws.